Site Knight LLC

Need your own IT department? We have you covered! Complete with online tools, web and email support, as well as automated phone solutions, you don't have to worry about your small business computer technical issues! Using a proactive approach, we will monitor the networked computer and notify you of potential costly issues. This will allow you to better control IT costs and focus more on your bottom line.

Designed specifically for:

• Small offices seeking more than just reactive hourly IT support, but not ready for dedicatd and fully managed IT support
• Small organizations with limited budgets not meeting the requirements for Site Knight's Managed IT Service, but want access to Site Knight's high level of customer service and experienced team of technicians
• Larger customers that want the added resources of Site Knight's IT professionals and state of the art remote monitoring and management tools to suppliment their internal IT department

Plan includes:

PC Maintenance Services:
Automated scheduled AV updates
Automated scheduled spyware prevention and deletion
Automated temp file deletion
automated patch assessments and updates
Comprehensive tracking of all software and hardware on each desktop/laptop
Detailed and comprehsnsive reports for inventory and preventative maintenance activities

Server Maintenance Services:
Automated daily maintenance
Database size monitoring
Message queue monitoring
Event log monitoring
Service monitoring
Security patch management
Service pack management
Core health monitoring

On Demand IT Services:
Status Line - Included
Live help desk support - Hourly
Network support & Administration - Hourly
Strategic planning and guidance - Hourly
Onsite support and projects - Hourly
Custom development - Hourly
Disaster recovery planning - Hourly


Plan Price: $299 (1 Server & up to 10 PC's)

Add On Service:
Status Line - $10