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Technical Solutions
Standard/Premium/Elite (50/60/70)
Regular maintenance and monitoring will prevent serious problems, improve the effeciency of your office and lower overall costs. This regular check up ensures all your computers are functioning properly. Maintenance includes:
Operating System updates and patches installed - S,p,e
Update hardware drives as required -s,p,e
Verify java updates-s,p,e
Apply Microsoft Office updates-s,p,e
Verify anti-virus, anti-spyware software is up to date and functioning properly-s,p,e
Defragment hard dfive as needed-s,p,e
Install new software (Default Level)-s,p,e
Install new printers- s,p,e
Scheduling priority (for length of contract. Not valid for bumping other maintenance members) - E
Free monthly inventory/diagnostic report - p, e
No hourly rates -P E
Discounted rates for virus, spyware/malware cleaning - P
Access to Status update line - P, E
Unlimited Remote control Support - P, E